Website Privacy and Cookies Policy
Effective date: 01.01.2020 Mindfuture World Ltd, a company registered in the United Kingdom, is committed to protecting our customers’ privacy and takes its responsibility towards the security of customers’ information and data very seriously.
This Policy sets out the following:
-what Personal Data we collect and process about you in connection with your relationship with us as a customer and through your use of our website and online services;
-where we obtain the Data from;
-what we do with the Data;
-how we store the Data;
-to whom we transfer or disclose Personal Data;
-how we deal with your Data protection rights;
-how we comply with the Data protection rules;
-Personal Data is collected and processed in accordance with applicable data protection laws.
I.GLOSSARY
Below you will find an explanation of the basic terms used in this Privacy Policy.
“Applicable Laws” means all the laws and regulations relevant to the collection,processing and storage of data, especially all the Data protection laws and the GeneralData Protection Regulation (EU) 2016/679 (“GDPR”).
“Mindfuture “or “we” or “us” or “our” means Mindfuture World Ltd with registered office at 160 Kemp House, City Road, London, EC1V 2NX, United Kingdom.
“Cookies” means small text files stored in a web browser by a website (here: “Site”) or by an ad server. By storing certain information in a cookie, those web browsers, ad servers, and explicitly our Site are able to remember your preferences and recognize websites visited and/or web browsers used from one visit to another.
“Data Protection Officer” means a Data Protection Officer as defined in art. 37-39 of the GDPR appointed by Mindfuture to watch the security of your Data (as defined below).
“Legal Grounds” means the legal basis for the collection, processing and storage of your Personal Information.
“Log Data” means information that is automatically reported by your browser each time you access our Site and which is sent by your web browser that our servers automatically record. Log Data may include information such as your browser type, web requests, domain names or pages viewed.
“Personal Information” or “Information” or “Personal Data” or “Data” means any Information relating to an identified or identifiable person as defined in art. 41 of the GDPR.
“Site” means the Mindfuture’s websites: https://fluuid.live, https://streamer.fluuid.live and https://overlay.yematube.com
“You” means an individual that uses the Site.
II.DATA CONTROLLER
Mindfuture World Ltd is the ,,data controller” of all Personal Data that is collected and used about its customers for the purposes of privacy and Data protection laws,principles and regulations which may apply in your country.
What Personal Data do we collect?
We collect Information about you through:
-Your use of our contact, newsletter forms;
– Your use of our registration form (including Information from the streaming service or social media accounts you use to log or register into our Site);
-Your use of our chat box;
-Your use of the Site;
-Your contact with us by our email address.
Personal Data means any information relating to you which allows us to identify your name, phone number, postal address, date of birth, email address, your social media channels and information about your access to our Site.We may collect Personal Data from you (either directly or indirectly, through our third-party partners or providers) in a number of ways.
Specially, we may collect the following categories of Personal Data:
a.Name, surname, home address, phone number, date of birth, email address,location, agency, streamer’s name;
b.Information you provide about yourself in your streaming channel or social media accounts’ profiles (e.g. your Twitch profile) and any preferences in your account on our Site;
c.Information about your use of our Site in cookie files;
d.Other Data you provide us with when you communicate with us via letters,emails, chat, phone and social media accounts etc.
III.COOKIES, LOG DATA AND SIMILAR TECHNOLOGIES
When interacting with our Site, we may also collect information from your activities on our Site through the usage of Cookies and Log Data.
By using those technologies we aim to personalize our Site to better meet your needs, as well as to provide you with customized Site’s content and to act within our advertising purposes if your consent is provided. We may also use this information for the purpose of analytics and monitoring of the effectiveness of our performance, including the collection of the aggregate Site usage data (such as the overall number of Site’s visitors or pages viewed).
The Information mentioned above may include:
a.Information about your interactions with the Site;
b.Technical information about your computer hardware and software that may include URL information, your IP general geographic location (so that we can provide location-specific content to you), cookie data, the types of devices you are using in order to access our Site and/ or use the Services, device Ids or identifiers,device attributes, network connection type, browser type, language, internet service provider, click stream data, access times, the files viewed on our Site.
Cookies: We may collect Data from other sources, through the use of ”cookies”. A cookie is a small text file stored on your computer that contains information that helps the website to identify and track the visitor. Cookies do not contain viruses nor occupy space on your hard drive.
We use two types of cookies “session cookies” and cookies that are saved permanently on your computer. Session cookies are never stored permanently on your computer and disappear when you close the session. When you visit the Site, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. The second type of cookies save a file permanently on your computer and this is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. The information stored on your computer is only a unique number, without any connection to Personal Information.
To opt-out of cookies, you can alter the settings on your internet browser to accept or reject a website from using cookies. This may affect the functionality of the website.
We use tracking software system to monitor customer traffic patterns and site usage to help us develop the design and layout of websites. This software does not enable us to capture any of your data. Your personal data will not be shared, sold, rented or disclosed other than as described in this Website Privacy and Cookies Policy.
Google Analytics. Our Site uses those cookies that are small text information stored on your end device (e.g. computer, tablet, smartphone) that can be read by the Google LLC’sIT system (third party cookies) in connection with our use of Google Analytics software.Google Analytics is an online tool for analyzing website statistics that automatically collects information about your use of the website. We do not identify website users with this software, and use of it is for statistical purposes only. Detailed information on how Google uses user data is available at: https://policies.google.com/technologies/partner-sites.
We have activated IP anonymization. Your IP address is shortened before forwarding.3Only in exceptional cases is the full IP address transferred to a Google LLC server in the United States and shortened there. The anonymized IP address provided by your browser as part of Google Analytics is generally not combined with other Google LLC data.
During the first visit to the website, you are shown information on the use of cookies.You can prevent the recording of Data collected by cookies regarding your use of the website as well as the processing of this Data by installing the browser plug-in located at the following address: https://tools.google.com/dlpage/gaoptout. If you are interested in the details related to Data processing within Google Analytics, you can read also the explanations prepared by Google: https://support.google.com/analytics/answer/6004245.
Some cookies are deleted after the end of the web browser session, i.e. after closing(so-called session cookies). Other cookies are stored on your end device and allow your browser to be recognized the next time you visit the site (persistent cookies).
If you have an account on the Site and accepted our Terms and Conditions we also use Google Analytics to check your use of the panel, reports and other functionalities in order to optimize user experience and test the use of product functionality. Therefore we use only your anonymized and
aggregated Data, considered on a group of users.
The use of abovementioned types of cookies is based on our legitimate interest (Article 6 (1) (f) of the GDPR), consisting in the proper operation of the Site, creating statistics and analyzing them in order to optimize the website and user experience.
User and event data associated with cookies are stored by Google Analytics on Analytics servers for a period of 50 (fifty) months. After the end of the period, stored data will be automatically deleted once a month.
Log Data. Using the Site involves sending queries to the server on which the website is stored. Each query directed to the server is saved in the server’s logs. Logs include,among others your server date and time, information about the web browser and operating system you are using. Logs are saved and stored on the server.
The data saved in the server logs are not associated with a specific person using the site and are not used by us to identify you. Server logs are only additionally used to operate the Site, and their content is not disclosed to anyone except those authorized to operate the server.
Opt-out. Your browser may offer tools to enable or disable cookies by modifying the settings in your browser. However, please note that certain features of our Site may notwork if you delete or disable some types of cookies. Some third parties may use cookies and other technologies. We recommend that you read their privacy policies.
The help function in your preferred browser should provide you with the correct information. Some browsers provide helpful cookie guides:
Chrome: https://support.google.com/chrome/bin/answer.py?hl=en&answer=95647&p=cpn_cookies
Firefox: http://support.mozilla.org/en-US/kb/Cookies
Internet Explorer: http://support.microsoft.com/kb/2788354
Safari 5 for Mac: https://support.apple.com/en-us/HT201265
Opera: http://help.opera.com/Linux/10.50/en/cookies.html
Alternatively: http://www.allaboutcookies.org provides advice on how to do this, and further information on cookies and how to manage them.
IV. PURPOSES AND LEGAL GROUNDS FOR DATA PROCESSING
We will only process your Personal Data if we have a legal basis to do so, which will depend on the reasons for which we have collected and needed to use your Personal Data.
Your data may be used for the following purposes:
1. Providing newsletter services or other publications (Article 6 (1) (a) of the GDPR): we will be processing your email address (which is necessary in order to provide you email newsletter) and your name and surname as well as information about your preferences (e.g. what type of newsletter(s) you wish to receive).
2. Providing services you request (Article 6 (1) (b) of the GDPR): we use the information you give to us to conclude an agreement with you and to perform services you have signed up for;
3. Customer service communication (Article 6 (1) (b) of the GDPR): to manage our relationship with you as our customer in order to perform the agreement concluded between us;
4. Tax, security, administrative, crime prevention/detection (Article 6 (1) (c) of the GDPR): we may pass your Information to government authorities or enforcement bodies for compliance with legal requirements;
5. Administrative (Article 6 (1) (f) of the GDPR): we use your Data for statistical and marketing analysis, system testing, customer surveys, maintenance and development;
6. Provide tailored services (Article 6 (1) (f) of the GDPR): we use your Data to provide the information we believe is of interest to you, prior to, during, and after your interactions with us, and to personalize the services we offer to you, such as special offers.
7. User service communication (Article 6 (1) (f) of the GDPR): to answer your queries when you use a chat box.
Additionally, when you give us your voluntary consent, we process your Personal Data by using Cookie technology in scope and for the purposes described in section III(COOKIES, LOG DATA AND SIMILAR TECHNOLOGIES).
In any case, you give us your voluntary consent, you may opt-out at any time. You may opt-out of processing of your data in the cookie files by changing your browser’s settings or by withdrawing your consent, contact us (contact details in section XI of this Website Privacy and Cookies Policy).
You may opt-out of receiving our newsletter by withdrawing your consent, contact us (contact details in section XI of this Website Privacy and Cookies Policy) or by clicking on the‘unsubscribe’ link or button included in our newsletter. This means you also no longer consent to the receiving of this newsletter.
V. RETENTION OF PERSONAL DATA
We will not retain your Data for longer than necessary. To determine the appropriate retention period, we consider the amount, nature and sensitivity of the Personal Data,the purposes for which we process it, and whether we can achieve those purposes through other means.
In particular, we store Information about you when you have an account on our Site and when you use our Services. Please note that even if your account is deleted, we may have the right to process your Data for the purpose of creating statistics, pursuing claims or defending against claims, handling your complaints and charge backs as well as in order to meet the tax and accounting law requirements, where such processing will last only for the period of time necessary to achieve the intended purposes (e.g. for pursuing claims or defending against claims, the period of retention of your Data is no longer than limitation period for claims as defined in statutory law). If your registration form is rejected by Mindfuture, your Data shall be stored during 90 (ninety) days from this rejection to protect against claims.
We also consider the periods for which we might need to retain Personal Data in order to meet our legal obligations.
When we no longer need your Personal Data, we will securely erase it. We will also consider if and how we can minimize over time the scope of Personal Data that we use,and if we can anonymize your Personal Data so that it can no longer be associated with you or identify you, in which case we may use that information without further notice to you.
If you need more detailed Information about the retention of your Information, please contact our Data Protection Officer.
VI. SECURITY OF YOUR PERSONAL DATA
We follow strict procedures in the storage and disclosure of your Personal Data, and to protect it against accidental loss, destruction or damage. The Data you provide to us is protected using SSL (secure socket layer) technology, which is a method of encrypting personal information and credit card details so that they can be securely transferred over the Internet. After a transaction, your private Information (credit cards, social security numbers, financials, etc.) will not also be stored on our servers.
Only qualified and authorized employees are permitted to access Personal Information,and they may do so only for permitted business functions.
We appointed a Data Protection Officer who in particular watches over the security of your Data, monitors our compliance with the GDPR, and is a point of contact for you in all matters regarding Data protection. Here you have contact to our Data Protection Officer: monika.w@mind-future.com.
We want you to feel confident using our Site to conduct business. However, you should also take care of how you handle and disclose your Data and avoid sending Personal Information through insecure channels or networks. It is important for you to protect yourself against unauthorized access to your password and to your computer. Be sure to sign off when you finish using a shared computer and under no circumstances do not share your password with anyone, even with us – we will NEVER ask for it.
VII. SHARING YOUR PERSONAL DATA
Payment service providers. We may share the Data with parties directly authorized by you to receive that Data, such as when you authorize a third party (e.g. payment service providers) to access to your Data. The use of the Data by an authorized third party is subject to the third party’s privacy policy. We may disclose your Data to the payment service providers chosen by you – Paypal Europe, S.A R.L Et Cie, S.C.A. with its business seat in Luxembourg (www.paypal.com), Stripe, Inc. with its business seat in San Francisco, USA (www.stripe.com) or Qiwi Plc with its business seat in Nicosia Cyprus (www.qiwi.com). Such third-party service providers have their own privacy policies in respect to the Information we are required to provide them with for our purchase-related transactions. Once you leave our Site or are redirected to a third-party website or application, you are no longer governed by this Website Privacy and Cookies Policy or our Terms and Conditions.
Public and government authorities. Your Personal Data may be shared with the government authorities, law enforcement bodies and regulators for compliance purposes.
Social media: You might be able to access third-party social media services through our Site. We will obtain the Personal Data you choose to share with us through social media services when you are registered with your social media account. The Site also uses plugins and other social tools provided by social network administrators such as Facebook, Twitter, LinkedIn and Instagram.
By displaying the Site containing such a plug-in, your browser will establish a direct connection to the servers of social network administrators (service providers). The content of the plugin is transmitted by the respective service provider directly to your browser and integrated with the Site. Thanks to this integration, service providers receive information that your browser has viewed the Site, even if you do not have a profile with a given service provider or are not currently logged in to it. This information(along with your IP address) is sent by your browser directly to the server of the given service provider (some servers are located in the USA) and stored there.
If you have logged in to one of the social networking sites, then this service provider will be able to directly assign a visit to the Site to your profile on the given social networking site.
If you use a given plugin, e.g. by clicking on the “Like” or “Share” button, the relevant in formation will also be sent directly to the server of the given service provider and stored there.
In addition, this information will be published on the respective social network and will appear to people added as your contacts. The purpose and scope of Data collection and their further processing and use by service providers, as well as the possibility of contact and your rights in this regard and the ability to make settings to protect your privacy are described in the privacy policy of individual service providers, e.g.:
1. Facebook – https://www.facebook.com/legal/FB_Work_Privacy,
2. Instagram – https://help.instagram.com/519522125107875?helpref=page_content,
3. LinkedIn – https://www.linkedin.com/legal/privacy-policy,
4. Twitter – https://twitter.com/en/privacy.
If you do not want social networking sites to match the Data collected during visits to the Site directly to your profile on a given website, then before visiting our Site you must log out of your social media account. You can also completely prevent the plugins from loading on the page using the appropriate extensions for your browser, e.g. script blocking.
Data processing agreements. We may also engage third parties that support the operation of our Services (acting on our behalf) i.e. companies, which acts as contractors or agents on the behalf of Mindfuture World Ltd to provide services, including marketing, communications, customer service, information technology providers, hosting providers.
VIII. INTERNATIONAL DATA TRANSFER
Mindfuture World Ltd operates businesses in multiple jurisdictions. We require all services providers to process your information in a secure manner and in accordance with EU and other applicable laws on privacy and Data protection.
Mindfuture may transfer Data to a country outside of the EEA, e.g. but only to the territory for which the Commission has adopted an adequacy decision, or by using standard contractual clauses adopted by the European Commission (EU Commission8Decision on standard contractual clauses for the transfer of Personal Data to processors established in third countries under Directive 95/46/EC 9 ”the Model Contract Clauses”), or based on other applicable trans border data transfer mechanisms, in order to protect storage and processing of data, using IT services, as well as operating the Site and providing our services.We may also transfer Data to entities that participate in the Privacy Shield Framework.The EU-U.S. Privacy Shield framework is a “partial” adequacy decision, as, in the absence of a general data protection law in the U.S., only the companies committing to abiding by the binding Privacy Shield principles benefit from easier data transfers. For the above reasons, in such cases, your Personal Data will be transformed to the territory of USA in accordance with applicable laws, with appropriate safeguards in place, only to Privacy Shield certified vendors or by using the data transfer mechanisms stated above.
If you are located in the EEA, you may contact us if you require a copy of the safeguards which we have put in place to protect your Data transferred outside of the EEA and your privacy rights in these circumstances.
IX. CHILDREN’S PRIVACY
Protecting children’s privacy is very important to us. Our Site is not intended for,designed to be used by, or targeted at children. We do not knowingly collect the Data from any person who is an individual under the age of 13 years of age. If you are a parent or a guardian who knows or has discovered that your child has submitted their Personal Information to us without your permission, please do not hesitate to contact us on monika.w@mind-future.com. We will promptly remove your child’s personal information or other information from our system, cease the use of such information and direct any third party with access to it to do the same.
X. YOUR DATA PROTECTION RIGHTS
Mindfuture will respect your legal rights to your Personal Information.
Under certain circumstances, by law, you have the right to:
1. Request information about whether we hold Personal Information about you, and if so, what that Information is and why we are holding it/using it.
2. Request Access to your Personal Information, which enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
3. Request correction of the Personal Information that we hold about you.
4. Request erasure of your Personal Information, where there is no good reason for us to continue to process it.
5. Object to processing of your Personal Information where we are relying on a legitimate interest (or those of a third-party) and there is something about your particular situation which makes you want to object. You can also object processing your Personal Information for direct marketing purposes.
6. Object to automated decision-making including profiling.
7. Request the restriction of processing of your Personal Information.
8. Request transfer of your Personal Information in an electronic and structured form to you and to another party (“data portability”).
9. Withdraw consent. Once we receive notification that you have withdrawn your consent, we will no longer process your Information for the purpose to which you originally agreed, unless we have another proper and legitimate basis for doing so.
In order to exercise any of your rights please contact us by email atmonika.w@mind-future.com.We may ask you to deliver specific information in order to help us to identify you and to ensure your right to access the Information. This security measure is to ensure that Personal Data is not disclosed to any person who has no right to receive it.
XI. GENERAL PROVISIONS
Our policy may change and any changes will be communicated to you by way of an email or notice on our website.This Policy does not cover the links within the site linking to other websites.
Those websites are not governed by this Privacy and Cookies Policy, and if you have questions about how other websites use your Data, you’ll need to check that websites’ privacy statements.
If you need any more information please contact us:
Mindfuture World Ltd.
160 Kemp House, City Road,
London, EC1V 2NX
United Kingdom
Email: hello@mind-future.com
Tel.: +44 207 859 4402